We’re happy to accept returns for an exchange or credit but not refund.
Here’s the simple procedure for return/exchange/refund goods purchased online:
- Please Luke of Kyomi to discuss the product you wish to return
Here are some fair conditions
- All return/exchange must be requested within 7 days of purchase
- Returned products are subject to inspection.
- Any shipping costs are the responsibility of the customer and cannot be refunded unless the product is faulty.
- Please get in touch with us if you have any questions.