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Returns Policy

We’re happy to accept returns for an exchange or credit but not refund.

Here’s the simple procedure for return/exchange/refund goods purchased online:

  • Please Luke of Kyomi to discuss the product you wish to return

Here are some fair conditions

  • All return/exchange must be requested within 7 days of purchase
  • Returned products are subject to inspection.
  • Any shipping costs are the responsibility of the customer and cannot be refunded unless the product is faulty.
  • Please get in touch with us if you have any questions.